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Open Your Privacy Choices

q345 connects your account setup, lobby activity, cookie choices and payment records under one Privacy Policy, so you can see what we collect before you open an account.

Account data choicesCookie controlsIndia privacy contactUPI record care
q345 Open Your Privacy Choices
CONTACT ROUTES

Check Your Privacy Contact Paths

Privacy questions should reach the team that can match your request with your account record.

Account privacy email Write to [email protected] for access, correction or deletion requests.
Live chat privacy ticket Open chat from your signed-in account when you need a faster privacy ticket.
Wallet record request For UPI, Paytm, PhonePe or Google Pay record questions, share the transaction reference shown…
DATA CARE

Browse Our Data Handling Practices

Our privacy work focuses on clear records, limited access and account-level checks. We separate login details, wallet references, cookie choices and activity logs so each request can be handled without exposing unrelated…

Account details

We store details you provide during account setup, such as name, mobile number, email and login markers. These records help us confirm access, respond to requests and protect your account from misuse.

Cookie choices

Cookies help keep your session active, remember language choices and detect unusual sign-in attempts. You can change browser cookie settings, though some account features may need session cookies to work.

Game activity context

If you open Live Roulette, Chilli Heat, Aviator or Bingo, we may record session time, stake reference and result status. This supports account history, dispute checks and privacy request matching.

Payment references

UPI, Paytm, PhonePe and Google Pay flows can create reference IDs, status codes and timestamps. We use these records to reconcile wallet entries, answer your requests and check withdrawal status.

Retention approach

We keep data only for account operation, security, legal duties and dispute handling. When a record is no longer needed for those reasons, we delete it or reduce it so it cannot identify you.

Request handling

You can ask to access, correct or delete personal data tied to your account. We verify the request first, then reply with the action taken or the reason a record must remain.

Discover Privacy Policy Answers

These answers explain the privacy choices you can make while using your account. They cover data collection, cookie control, wallet records, request checks and account access where local law permits. If your question involves a specific transaction or profile change, contact us from your signed-in account so we can match the request safely.

We collect account details you provide, sign-in markers, device data, cookie choices, game session records and wallet references. The exact data depends on how you use the account and which features you open.

Wallet references help us match UPI, Paytm, PhonePe and Google Pay activity to your account. We use transaction IDs, timestamps and payment status, not full card numbers or banking passwords.

Yes. Send a request from your registered email or signed-in account. We verify your identity first, then share the account data we can provide under applicable law and security rules.

Contact us with the detail that needs correction and the account marker linked to it. We may ask for proof before changing names, mobile numbers, email addresses or payment-related records.

You can ask us to delete personal data tied to your account. Some records may need to remain for legal duties, security checks or unresolved wallet activity, and we will explain that clearly.

Cookies keep your session active, remember site choices and help detect unusual account access. You can manage cookies in your browser, but blocking session cookies may affect sign-in and privacy request checks.

This policy explains our privacy practices for India-facing account activity. Access and eligibility depend on local law and are available where local law permits, so some account actions may vary by location.